Have a Complaint About the M.T.A.? She’s Listening.

The chief customer officer for the Metropolitan Transportation Authority knows that New Yorkers have no shortage of opinions about subways and buses.

The New York Times · Wednesday, October 14, 2026
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Have a Complaint About the M.T.A.? She’s Listening.
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This is a wire headline. The full story is published by The New York Times.

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